Frequently Asked Questions

Sample

You only need to pay the express fee to get available samples for free. Custom samples will be charged reasonably, and refunded from bulk orders.

3-10 days.

Service

Yes, our design service includes packaging artwork design, and pattern design.

Yes, you can expect amazing photos or videos from our professional photographers.

Yes. Most of our products have test reports. We can arrange tests through any third parties per your request as well.

For sure. You are warmly welcome. An online video meeting would be great to show our workshop and new designs.

Certificate

Sedex, BSCI, ISO9001, OEKO-TEX 100, FSC, GOTS and GRS certificates.

Products

Sure. Your brand info can be sewn, emboridered or laser patched, whatever you want.

Yes, we support custom package as per your need.

MOQ is 300-1000pcs. It depends. No matter how many qty, we’ll do our best to find a better solution. Welcome to contact us for details.

In general, 45-60days during peak season, 35-45days during off season.

Shipping

By sea or by air or by courier like DHL, UPS & Fedex. It depends.

Payment

TT, LC or 30% deposit, balance against B/L copy.

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